Request documents to verify my student status

The University of Alberta utilizes the MyCreds system for secure document sharing. Verification documents can be requested for one of the following reasons:

  • Proof of course completion
  • Employment (job application) purposes
  • Immigration (i.e. leaving or entering the country while a student)
  • Banking (i.e. student line of credit or RESP)
  • RESPs set up through bank
  • Proof of degree for certain agencies (APEGA, CARNA, ATA/TQS, etc.)
  • Insurance or daycare purposes

Verification documents may include Enrolment Verifications and Degree/Credential Verifications.

Service Offerings

• Advising on how to request Verification documents

• Pick-up service for physical Enrolment Verification requests

• Advising on accessing Verification Documents

How to Access

For a digital document (MyCreds), use Bear Tracks:
1. Login to Bear Tracks.
2. Submit request for Verification Document.
3. Access Verification Document via MyCreds, once available.
For a paper document, submit the Enrolment Verification Request Form:
1. Complete the Enrolment Verification Request Form
2. Collect your Enrolment Verification document at the Student Service Centre or Augustana Student Services Office, once available. Or, you can request to have the document mailed for a fee.

Location

2-180 University Commons

Hours of Operation
Student Service Centre hours

What to Expect

Students can expect secure, reliable transcript processing with digital access available year-round. Requests are fulfilled promptly once request has been submitted.

Cost

Fees may apply

Special Conditions

  • MyCreds has a fee to access or share
  • Enrolment Verification Request Form has no cost to pick up, there is cost mail document

Contact

Online: Student Service Portal (submit via general inquiries)
In person, phone, and live chat: Student Service Centre

Relevant Links

Students and Alumni Verification Documents
Enrolment Verification Request Form

Audience: Undergraduate students, Graduate students

Home Campus: All

Delivery format: In-Person: North Campus, In-Person: Augustana Campus, In-Person: Campus Saint-Jean, Virtual/Phone Meeting, Email/Ticket/Form, Live Chat/Chatbot, Webpage

Access: Drop-In/Walk-In, Access anytime

Service Provider: Faculty services offices

Language: English, French