Settlement services for international students

Settlement Services helps international students prepare for and successfully transition to life in Canada and Edmonton. These services provide practical information before arrival and throughout a student’s time at the University of Alberta. Topics include finding housing, understanding Canadian health care and insurance, bringing family members, managing finances, navigating winter conditions, getting around campus and the city, recognizing scams, and understanding Canadian cannabis laws. The goal is to help students feel informed, confident, and supported as they settle into their academic and personal lives.

Service Offerings

• Housing resources (on-campus and off-campus)

• Health care and insurance information

• Family settlement resources

• Financial planning resources

• Winter preparation in Edmonton

• Transportation and getting around

• Campus and city orientation resources

• Scam awareness education

• Information on cannabis laws and regulations

How to Access

Review online settlement resources and support information provided by
International Student Services (ISS/ISVS).

Location
Hours of Operation
Online resources: available 24/7
In-person and virtual advisor support: available during regular International Student Services advising hours

What to Expect

Settlement Services provide reliable, up-to-date online information year-round, with staff support available during business hours. Resources are designed to be clear and practical, and students can access self-serve materials or contact International Student Services for guidance and referrals as needed.

Cost

No charge for service

Special Conditions

  • Resources are general information
  • Some services have eligibility or applications
  • Certain topics need personalized advice

Contact

780-492-2692

Relevant Links

Settlement Services

Audience: Undergraduate students, Graduate students

Home Campus: All

Delivery format: In-Person: North Campus, Virtual/Phone Meeting, Email/Ticket/Form, Webpage

Access: By Appointment, Access anytime

Service Provider: International Education + Enrolment

Language: English