Update my contact information

Students are responsible for keeping their contact information accurate and up to date. Official University correspondence may be sent throughout the academic year and beyond. Students, applicants, and former students with Bear Tracks access can update their contact information online. Personal information is collected, used, and protected in accordance with Alberta privacy legislation.

Service Offerings

  • Update correspondence (mailing) address
  • Update emergency contact information
  • Maintain official contact details for University correspondence
  • Ensure compliance with privacy and records requirements

How to Access

Update contact information online through Bear Tracks or complete the Change of Correspondence Address form.

Location
Hours of Operation

What to Expect

The service is available online 24/7 via Bear Tracks and through the Student Service Centre during business hours. Updates are processed accurately and securely. Support is provided for form submission, access issues, and privacy inquiries.

Cost

No charge for service

Special Conditions

  • Student ID is required
  • Effective date of change must be provided
  • Form must be signed and dated
  • Address applies to all University correspondence
  • Information is protected under Alberta privacy legislation

Contact

Online: Student Service Portal (submit via general inquiries)
In person, phone, and live chat: Student Service Centre

Audience: Undergraduate students, Graduate students

Home Campus: All

Delivery format: Webpage

Access: Drop-In/Walk-In, Access anytime

Service Provider: Faculty services offices

Language: English, French